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When I use Presenter Cue locks up the system With Cue Client on a remote machine.

9 years ago • updated by 9 years ago • 1

When I use Presenter Cue and open Present Cue Client, I get a prompt to close one or more clients, and this locks up Presenter Cue. This is not helpful especially when trying to get the system to work on a remote machine. When are you going to fix the Bug

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9 years ago

This is not a bug. The free version from the Mac App Store is not able to connect to a fullscreen client (which is actually the only limitation of the free version) - if you want presenterCue to connect to a client (both, network or locally) you would need to use a licensed version, which is available on our website. We offer three different licenses -

STD - which allows one client connection
EXT - which allows up to 5 client connections
PRO - which has basically no limit

Either of these licenses can be activated on one computer (the client does not need to be licensed) - whereas the licenses can easily be moved to another computer.

If you plan to install presenterCue on multiple systems (e.g. for rental laptops) - we also offer site-licenses for this purpose.

The site license can be activated on up to 10 systems with the same license code and is way cheaper than buying multiple single-seat licenses. (Well - depending on the amount. A site license makes only sense, if you plan to buy more than 6 single seat licenses…)

Hopefully this information is helpful. If you have further questions, please do not hesitate to contact me again.

Best

Jens

Customer support service by UserEcho